Apple is Looking at iPhone 3G iOS 4 Slow Performance

29 July 2010 by Vinay 2 Comments

According to the Wall Street Journal, Apple is studying problems with iOS 4 on iPhone 3G. The main complaint is phone has become slow after the update, quickly drain the battery and heat up the device. Apple support forums, blogs are filled up with same complaints. For some people, the iPhone 3G was totally unusable after the update.

The iPhone 3G is already two years old and maybe not so suitable for the new features of IOS 4. Apple already omitted some memory hog features, such as multitasking, background wallpaper etc.

WSJ also posted an Apple support forums thread titled “iPhone 3G slow after update to iOS4” This phone has gone from being a dream to constantly annoying me. Not a way to make friends. I would upgrade to an iPhone4, but I’m feeling pretty angry that Apple has forced my hand by making my 3G unusable.

Now lets see how apple handle this situation by offering downgrade to 3.1.3 or a more stripped off firmwae update.

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2 Comments »

Greg said:

I posted this on an Apple discussion board but it was removed!

My Apple, My Apple, why have you forsaken me?

Three weeks of trying to resolve this issue with my service provider (Optus), Apple and my insurance company – no result, very little help. My iPhone 3G is

still frustratingly slow and in some cases, unusable. Yes, UNUSABLE.

*Optus (service provider):* pretty useless, but cannot blame them, it’s really not their issue. But the fact that I did buy the handset from them and on a

contract and they can offer no help (bar suggesting I pay $700 for an upgrade!) is pretty dismal. They also didn’t offer any chance to talk with a supervisor or

customer service supervisor.

*Apple:* At least their representatives made me “feel” like they felt my pain too. It’s pretty obvious their service team was stuck between a rock and a hard

place. They know of the problem, they definitely do, but they can only offer apologies (which I did get) and shared experiences (one supervisor said she’s also

suffering from the problem… then ended up saying she was happy in a way because it would mean she’d switch to the iPhone 4 quicker… to that I can only say

yes, I would do that too if I had a bucket load of money). Anyways, end of the story with Apple was that they are sorry for my problems, but they cannot offer

me any help at the moment. They said two things, 1) downgrade it, even though it’s unsupported (which surprised me a bit) and confirmed if it bricked the phone,

it’s my loss and 2) wait for an update from Apple that will fix the problem, which they said has been “rumoured” and really didn’t have any concrete knowledge

that a fix would even be provided… so essentially, ‘wait until a fix will come, but we can’t guarantee it will come’… sigh!

*GIO (my insurance company):* I have my iPhones covered under GIO and called them up. The conversation went something like…
Me – “Does my policy cover bad software updates by Apple?”
GIO – “Mmmm, no. Only physical damage, theft or loss.”
Me – “Dammit! Ok, thank you for your help.”
GIO – “Not a problem, have a nice day.”
Me – “Ok, I will try… I hate Apple.”
GIO – “I feel your pain.”
Me – “Thank you… it’s just so frustrating!”
GIO – “Yes sir, I can imagine.”
Me – “…it’s just that, it’s just that the phone, it… it makes me angry!”
GIO – “Indeed sir.”
Me – “So angry! And my wife… she has the same phone, and the same problems. She’s angry too!”
GIO – “Sir, please be aware we are not a counselling service.”
Me – “…I’m sorry.”
GIO – “No, that’s fine sir.”
Me – “It’s just that… no one understands my pain. No one can help me… I feel like crying.”
GIO – “Sir… sir… don’t cry. Sir, again, we are not a counselling service.”
Me – “…yes, yes I know. I’m sorry.”
GIO – “You don’t have to apologise sir. We understand.”
Me – “Thank you… thank you for your help.”
GIO – “Not a problem, I’m sorry we couldn’t help you in this situation.”
Me – “…I bet Steve Jobs doesn’t care about me!”
GIO – “Sir… again, I’m sorry but we cannot help you in this situation.”
Me – “Ok, that’s fine… I’ll leave to do your work… I’m sorry.”
GIO – “That’s fine sir, thank you for your call.”
Me – “Ok… bye, thanks again. Thanks for listening.”
GIO – “Goodbye.”