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Apple Fixes iTunes Crash for Firmware Update 2.2.1

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itunesIt is reported by a large number of users on various forums about the iTune crash after upgrading to 2.2.1,MacRumors has posted an e-mail from the iTunes Store Team sent to iPhone / iPod touch users that are possibly experiencing the issue. The email was posted from iTune Store team to an Annonymous user.According to Apple’s e-mail  instructions for the workaround has been circulating for a number of days. Folks got around to using these instructions and reportedly fixed their iTunes crashes.If you are also facing this kind of problem then try the steps given below. 

Dear Customer,

Recently, we uncovered an issue which was causing iTunes to unexpectedly quit when synced with an iPod or an iPhone. This issue impacted a small number of users, and we have identified your account as potentially being affected.

If you have experienced this issue, please follow these steps in order to sync your iPod or iPhone with iTunes:

1. Launch iTunes

2. Select “Deauthorize Computer” from the Store menu 

3. Enter your iTunes Store Account ID and Password, then click the Deauthorize button 

4. Next, choose “Authorize Computer” from the Store menu 

5. Enter your iTunes Store Account ID and Password, then click the Authorize button

Once you have successfully deauthorized and reauthorized your computer, you should be able to sync your iPod or iPhone to iTunes.

I sincerely apologize for any inconvenience that you may have experienced as a result of this issue.

Thank you for being an iTunes Store customer.

iTunes Store Team

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  1. AJ May 19, 2009 Reply

    i hope it works

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